Returns & Exchanges

At Josephine by Valerie, we want you to be completely enamored with your purchase. If your selection isn't the perfect fit, we offer easy returns on all unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our atelier inspects your return, we will process your refund to the original payment method within 5-7 business days.